Withdrawing from an online purchase
Consumers may withdraw from an online purchase without giving a reason within 14 days of receiving the goods, subject to the exceptions provided by law.
How to notify us
Send a clear withdrawal statement through our contact page. Include your order number, name, contact details and the products you wish to return. You may also use the standard withdrawal form.
Returning your products
Send the goods back within 14 days after notifying us. Contact us for the return address and instructions. You pay the return shipping costs. Please see our Returns policy for details.
Further information: EU withdrawal rights.